Swecom performs innovative quality of experience benchmarking measurements of mobile networks. The knowledge of core networks allows us to perform extensive testing of mobile networks including access, core and signaling domains. Swecom can perform vendor independent network quality audits and optimization projects. Swecom constantly upgrade its measurement equipment to be able to perform tests utilizing latest network technologies as well as latest terminals. This is a necessary condition to be able to replicate ever changing user behavior in today’s mobile networks.
Benchmarking measurements of mobile networks are the best way to perform an independent assessment of key performance indicators (KPIs) related to services between mobile operators. Results of such measurements are used by operators to improve the quality of their networks and services. They can also be used in marketing communication.
The philosophy of benchmarking tests is to do tests that imitate real usage of mobile services by people. They are performed as hundreds of test calls and data connections done simultaneously for all measured operators using identical test phones and modems. With ever changing usage patterns of mobile services we update our test scenario to reflect how people use their mobile services and what is really important for then when it comes to quality of experience of mobile services.
The measurements done by Swecom are performed using SwissQual Diversity test units mounted in cars or a portable SwissQual Ranger unit used for walk tests in indoor and outdoor locations. Measurements are carried out using advanced terminals and modems that can utilize the latest technologies such as LTE, HD Voice, video streaming, and multi-RAB.
Data gathered during measurements is analyzed in SwissQual NQDI post-processing system. It is an advanced database with analytical tools that enable computation of KPIs, reviewing source data and preparation of visualization of results. Preparing our reports we also use Swecom own and its partners tools that enable us to do detailed drill down analysis of specific issues discovered in tested networks.
Our typical reports cover the following areas:
• Radio signal data gathered with radio scanners
• Voice services related KPIs
• Data services related KPIs
• Assessment of issues impacting services accessibility
• Assessment of issues impacting quality of experience as perceived by end users
Swecom offers network audits and radio network optimization services to its mobile operator customers.
Our auditing services help operators to assess the readiness of their networks to provide services with a certain assumed level of quality as measured by various KPIs.
Radio network optimization is aimed at improving quality parameters of the network which translates into better service quality as seen by end customers. Network optimization results in an improvement of a number of KPIs such as accessibility and retain-ability of services and helps operators improve quality of the networks without the need to overspend on network expansions.
Q-Booster is the AFP Solution with automated mechanism to address the most time consuming aspects of frequency planning process. Q-Booster is tightly integrated with OSS and guarantees:
Q-Booster delivered improvement of network quality observed in both drive tests and network KPI in direct “before-after” comparison. Throughout many frequency retune projects the results achieved by Q-Booster proved it as superior AFP solution.
The typical KPI looked at by mobile network operators for assessment of frequency retune projects are Call Drop Rate, Call Drop Reasons, Handover Reasons and Traffic Volume. Improvement of these directly propagates to QoE improvement and churn reduction as well as to revenue improvement as more traffic is carried between dropped call occurrences.
Understanding industry needs and objectives, Q-Booster; the AFP Solution with automated mechanisms to address the most time consuming aspects of frequency planning process, which are project data collection and management, data quality assurance. Moreover, from now on tedious frequency plan export and import can be fully automated.
Automate Repetitive Tasks
The most efficient way to boost up engineering efficiency is to automate repetitive tasks and activities whilst utilizing saved in this way time on more emerging deliverables. Understanding industry needs and objectives, Q-Booster, the AFP Solution with automated mechanisms to address the most time consuming aspects of frequency planning process, which are project data collection and management, data quality assurance. Moreover, from now on tedious frequency plan export and import can be fully automated.
Automate Data Collection Process
Q-Booster Data Collection Manager automates time consuming data collection process thus reducing overall effort needed for the optimization cycle by at least 80% as well as eliminating costly human errors. This truly vendor independent functionality provides automated:
Q-Booster streamlines 2G AFP process, automating full cycle from data collection to new results execution.
Automation of repetitive 2G tasks as AFP and Nbour planning provides double benefit to operators business: