There is a growing public demand for Government Organizations to be more efficient and responsive. This can only be achieved by streamlining and simplifying government processes to provide better, faster and more secure services. In most cases this involves modernization and transformation of the way governments are managing their ‘businesses’.
Legacy systems represent an increasing burden to government agencies. They mostly fail to contend with the complex nature of the government operations. Today governments need to adopt a new mindset and vision to deliver services more efficiently and more securely while protecting the communities they serve. The role of ICT therefore has become very much prevalent to drive this fundamental change. The integration of ICT solutions in to government operations is bringing a lot of benefits not only for governments but also for citizens, businesses and government employees.
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